Accuro transfer to UniMed: Adviser Questions and Answers

Important information from the CEO of Accuro.

Read full article

Discount Remediation

At the start of this year, we sent out information to all members on the discounts available at Accuro and the eligibility criteria. We also identified two situations where changes to discounts had been made but were not appropriately communicated at the time.

Read full article

Premium recovery

Between the cyber incident and our new system going live, we have in some instances been unable to charge our members correctly. Now that our individual and group member charging is available, we are able to start the process of reconciling any premium owed or owing.

Read full article

New Sales

Information about submitting new applications.

Read full article

Updates on invoices for group business schemes

As you are aware, there have been some delays in delivering the Accuro invoices to our group business schemes this month. We apologise for this delay.

Read full article

Updates to Commission Payments

We are making changes to the commission paid to advisers while we continue to develop our new system.

Read full article