Important information on the Accuro transfer to UniMed Read more
All of New Zealand is at Alert Level 4. The Accuro team are fully operational working from home and our services continue as normal. However, please expect delays on posted items.
We will use this page as a central source for all of our updates so please check back regularly.
Elective surgeries may be rescheduled at levels 3 and 4. If you are considering an operation or have questions about your treatment plan, you can use this opportunity to get a second opinion from one of the world's leading experts, for free. Best Doctors is available to all those with a Hospital and Surgical plan.
Find out more about Best Doctors here.
There is a lot of pressure on people right now. Under our Specialist plan, you have access to the Mental Health Navigator. This is a free virtual service that you can access from your home. You can add this plan by sending this form to info@accuro.co.nz
Find out more about the Mental Health Navigator here.
Our Best Doctor’s service also includes an entirely free virtual medical service. You can use this service from your home to ask a GP online a medical question, review a health condition or ask an expert any health related questions that you might have. Best Doctors is available on Accuro Hospital and Surgical plans.
Find out more about Best Doctors here.
The free Accuro Health Hub is an online platform full of information, advice and activities designed to support and improve your health and wellbeing. It’s available for all Accuro members and their families.
Register for Health Hub here.
Our priority is to ensure that we can still provide our members with the services that you need, regardless of where our staff are located.
You can however, help us to keep things moving quickly and efficiently by doing the following things:
Please note that our ability to send physical mail is very limited at this time. This includes bowel screening kits. As much as possible, we will send documents by email. Where this is not possible, we will send correspondence once we are able to return to the office.
We are still able to receive mail.
Covid-19 is being managed through the public health care system and New Zealand citizens, residents or visitors are all eligible for free treatment. This includes the Covid-19 vaccine.
You are not able to claim for treatment or conditions arising from Covid-19 under an Accuro health insurance policy.
Accuro is a brand owned, operated and underwritten by Union Medical Benefits Society Limited (UniMed).
UniMed holds a Class 3 Financial Advice Provider License issued by the Financial Markets Authority. You can view UniMed's financial services registration details online, here: Financial Service Providers Register
This licence is subject to the standard conditions for full advice provider licences.
